Total Cargo Management(TCM)
You can outsource your entire cargo activities. It include complete and comorehensive management of an airline's cargo division, including:
TCM Project Manager
- Dedicated project manager who will oversee the whole project and be the single contact point between the airline and TransFast
- Dedicated office will be set up
- Customer relationship manager to be a single contact point between businesses
- Regular and adhoc meetings and performance reviews with Airlines
- A full team for operation management and based at the airline’s hub will be assigned
GHA/CTO Managment
- Contract negotiation with GHA/CTO and Ramp handling agents to ensure cargo handling and loading
- Coordination of handling operations
- Task force to handle and supervise safety in the ground
- Full compliance with ACC3 procedures (training, audit report, staff with DGR certification)
- Tracking of operations
- IT system for documentation
- Implementation of strict security of your cargo (CCT and X-Ray system)
- ULD management
Aerospace Needs
- AOG
- Industry relation
- Catering
- Import
- Pre shipment
- Customs
- Clearance
Dedicated Organization
- Dedicated sales team
- Dedicated operation team
- Dedicated administration team
- Dedicated accounting team
- Full support from TransFast's communication and marketing team
- Full support from TransFast's IT team
Interline/SPA Negotiation and Management
- Route network analysis, product design, and interline proposal/solution
- On behalf of airline to negotiate for interline/SPA
- Work with local airlines for better SPA and space on routes from origin to the airline's hub
- Create synergies with other airlines
- Optimize route profitability from usage of right hub and right interline airlines
- Strictly follow yield management policies of the airline
Capacity Managment
- Monitoring, and analysing demand and competition situation
- Revenue maximization per flight, network, short term, long term
- Optimize capacity use
- Balance between maximizing revenue and fostering new potential traffic or customers
- Implementation of IT system
- Capacity control across entire network
- Business Intelligence
- Support pricing policies
Marketing and Branding
- Market analysis and comprehensive marketing plan
- A dedicated sales and marketing team
- Cargo product and Airline brand development
- Development of new product line: e.g Courier, express, Pharma, e-commerce,...
- Implementation of a dedicated Web Portal
- Regular promotion on social networks
- Regular survey of customer satisfaction and specific needs
Sales
- Targeted sales strategic and tactical plan
- Experienced, aggressive, and highly motivated sales people
- Customer base establishment and strengthening
- Optimize destination mix
- Optimize customers mix balance between global and local agents
- Key Account Strategy
- Market analysis and forecasts
- pricing analysis and report
- Design, develop and set up new or specific products
- Regular meetings and performance reviews
Operation
- Expert team to handle operations and booking through our IT sytem: COM
- Loading Supervision to maximize volumetric uplift and Capacity control
- Tracking and tracing
- Management of all documentation in and out
- Customs facilitation
- Trucking Management
- Specific cargo services: DGR, AVI, perishables, pharmaceutical and health product, Air Mail, courier, Aerospace logistic, unaccompanied luggage...
Communication
- Media, advert, airline branding
- Dedicated communication tools (flyers, brochures…)
- Press Announcements in international supports
- Customer events and Famtrip with journalists to promote the Airlines
- IrRegular promotion on our social medias
- Implementation of dedicated social networks
- Customized e-marketing
- Dedicated advertising in main international Air Freight magazine and websites
Revenue Management
- Performs short term and long term capacity management, potential analysis and network planning according to the airline's guidelines
- Coordinates additional flight capacity requests
- Steers the sales activities of all stations and gain profitability as main goal
- Develops and monitors business steering activities based on each markets seasonal business for short, mid and long term profitability
- Ensures an efficient utilization of existing tools, to support sales activities across all markets
- Develops the Sales Forecast and coordinates the Sales and Handling
- Manages the general pricing policy and monitors the implementation of changes
- Implements an operational pricing framework and develops regional/ local price lists
Administration
- Billing, Administration Collection for airfreight Transport
- Management of all related cost
- Financial reporting
- settlement of interline payments and of all third part cargo claims
- Monthly financial and sales reporting
- SRevenue collection and revenue forecasting
- Punctual and accurate payments
- Documentation control and administration
